Privacy Policy
Last updated: September 5, 2025
This Privacy Policy explains what data we collect at GymLoop, how we use it, and the choices you have. It covers our website and services at gymloopbd.com.
Data we collect
- Account info: name, email, phone, password (hashed).
- Payment info: processed by our payment provider; we don’t store card numbers.
- Usage & device data: pages viewed, app actions, IP address, device/browser info.
- Location data: city/area to help find nearby gyms (only with your permission).
- Check‑ins & activity: partner gym visits and timestamps for billing and fraud prevention.
- Cookies: for sign‑in, preferences, and analytics.
How we use data
- Provide and improve the Service, including support and safety.
- Process payments, manage credits, and prevent abuse.
- Send important service emails (receipts, changes). You can opt out of marketing emails anytime.
- Analytics to understand usage and improve features.
- Legal compliance and enforcing our Terms.
Sharing
- Partner gyms: we share what’s needed to validate your check‑in and membership eligibility.
- Service providers: hosting, analytics, payment processing—under contracts that protect your data.
- Legal: if required by law or to protect rights, safety, or our Service.
- Business transfers: if we’re involved in a merger or acquisition.
Your choices
- Access, update, or delete your account info from your dashboard or by emailing us.
- Control cookies in your browser settings; some features may require essential cookies.
- Opt out of marketing emails using the unsubscribe link.
Data retention
We keep data only as long as needed for the purposes above, required by law, or to resolve disputes. We’ll delete or anonymize data when it’s no longer needed.
Security
We use reasonable technical and organizational measures to protect your information. No system is 100% secure, but we work to keep your data safe.
Children
GymLoop is not intended for children under 13.
International transfers
If data is processed outside your country, we apply safeguards consistent with this policy and applicable laws.
Changes
We may update this policy as our Service evolves. We’ll post the new version and update the date above.
Contact
Questions or requests? Email us at [email protected].